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Communicating in Construction


About This Course

So why is communication so important in construction?

How much of your work involves interacting with other people? Probably more than you realise. Everything you do that requires some sort of interaction is an example of why good communication is so important. From giving or receiving instructions, to placing orders for materials, and even reading and filling in documents, if your communication skills are lacking, you’re going to struggle to get by.

Brought to you by the Construction Industry Training Board, Communicating in Construction will help you improve your communication skills as you work towards your Level 1. With practical construction examples, you'll see how what you learn will help you in your everyday work.

When you finish the course you’ll also receive a Communicating in Construction certificate, to show you've completed the course successfully!

Who You’ll Meet in the Course

Course Staff Image #1

Dave the Builder

I'm Dave, a CITB apprentice, and I'm going to be going through the Communicating in Construction course with you. Right from the start of my apprenticeship, I saw how important good, clear communication is when working in the construction industry. It helps us work efficiently and effectively and avoid unnecessary errors, and can also contribute to a much safer working environment, as it’s easy for accidents to occur when people do not communicate properly. In this course, we’ll look at ways to improve your communication skills, be it spoken or written communication. You’ll learn and develop skills that will be extremely helpful in your daily job.

Course Staff Image #2

Greg the Manager

I'm Greg, one of Dave's managers, and I'll also be joining you for the Communicating in Construction course. I’d like to show you how important effective communication is in the construction industry for everyday tasks and interactions. This includes getting your message across as clearly as possible, and making sure that you clearly understand what people are saying to you. I'll also discuss some of the documents you’ll be working with on a regular basis and how to use them.

Frequently Asked Questions

What web browser should I use?

The Open edX platform works best with current versions of Chrome, Firefox or Safari, or with Internet Explorer version 9 and above.

See our list of supported browsers for the most up-to-date information.

Who should take this course?

This course is for anyone working in the construction industry wanting to improve their communications skills. You will also pick up some handy industry related tips along the way!

How long will it take me to complete the course?

Once you are enrolled in the course, you can work through the content at your own pace. Feel free to access any part of the content at any time. You will need to complete all the summative assessments at the end of each module successfully in order to receive a certificate.

How do I delete my account information from the course?

Please send an email to requesting the removal of your account details, you can do this at anytime.

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